Privacy Policy

Effective Date: 2/9/2025

At Pelosi Insurance Agency, Inc., we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website, www.pelosiinsurance.com.

1. Information We Collect

We may collect the following types of information when you visit our website:

  • Personal Information: This includes information such as your name, email address, phone number, and any other details you voluntarily provide when requesting a quote, filling out a contact form, or interacting with our services.
  • Usage Data: We collect information on how you interact with our website, such as pages visited, time spent on the site, and other behavioral data that helps us improve the user experience.
  • Cookies: Our website uses cookies, including those set by Google reCAPTCHA, which help us prevent abuse and distinguish human users from bots. Cookies are small text files stored on your device that help us remember your preferences, track usage patterns, and provide more personalized content. You can control cookie settings in your browser.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide you with insurance quotes, products, and services that you request.
  • To respond to inquiries, provide customer support, and communicate with you about your insurance needs.
  • To improve the functionality, content, and performance of our website.
  • To comply with legal obligations and protect the rights of our business and users.

3. Google reCAPTCHA

To protect our website from spam and abuse, we use Google reCAPTCHA. reCAPTCHA helps us verify that the interactions on our website are performed by humans and not bots. When you submit a form on our website that is protected by reCAPTCHA, Google may set cookies to gather information regarding your interaction with the service. These cookies may track data such as your IP address, browser type, and how you interact with the reCAPTCHA widget.

For more information about reCAPTCHA and how Google handles your data, you can review Google’s Privacy Policy and Terms of Service:

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website, providing services, or fulfilling your requests.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process (such as a subpoena or court order).

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. However, please note that the information you submit through our contact form is sent directly to us via email and is not stored in a database. As such, once submitted, you would need to contact us directly if you wish to request a correction or deletion of the data we received.

To exercise these rights or if you have any concerns, please contact us at the details provided below.

7. External Links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. SMS Communications

By providing your phone number through our website, you consent to receiving SMS messages from Pelosi Insurance Agency, Inc. These messages may include, but are not limited to:

  • Responses to inquiries submitted through our contact form
  • Service-related communications regarding your insurance needs
  • Appointment reminders or follow-ups

Consent and Opt-Out:

  • By submitting your phone number, you agree to receive text messages from us. Message and data rates may apply, depending on your carrier and mobile plan.
  • You may opt out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us directly. Once you opt out, you will no longer receive SMS communications, except for messages required to complete ongoing transactions or respond to direct inquiries.
  • If you need assistance, you can reply “HELP” to any message or contact us at the details provided below.

Third-Party Services:
We may use third-party SMS service providers to send and manage our text messages. These providers are required to maintain the confidentiality and security of your information and will not use your data for any purpose other than delivering our SMS communications.

Data Security & Retention:
We do not share your phone number with unauthorized third parties, and we take reasonable precautions to protect your SMS data. Your phone number and message history may be retained for compliance and service records but will not be used for marketing purposes without your explicit consent.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Pelosi Insurance Agency, Inc.
Phone: (716) 882-0909
Email: [email protected]